GRAR Staff Roster
Executive & Administrative Staff
| NAME | Position & Responsibilities | Contact Info |
|---|---|---|
Julie Rietberg |
Chief Executive Officer (CEO) Aligns the company, internally and externally, with the organization’s business plan; management and oversight of the financial, MLS, and administrative operations; compiles and monitors industry trends and statistics; and coordinates the organization’s advocacy efforts. Staff Liaison to: GRAR & MLS Boards of Directors, Finance Committee, Government Affairs Committee, International Task Force, Legal Action Committee, MLS Policy Task Force, Professional Standards Committee. |
E-Mail Julie(616) 940-8200 |
Pam VanLuven  |
Sr. Vice PresidentManagement and oversight of the day-to-day operations and governing documents; personnel management in areas of customer service, quality control and MLS integrity; point of contact and ombudsman for matters of professionalism and industry standards; facilitation of GRAR’s Strategic Relations Program and the Grand Rapids Association of REALTORS Leadership Academy (GRARLA), and creation/distribution of the weekly mailings. Staff Liaison to: Candidate Review & Development Committee, Grievance Committee, Regional Forms Committee, MLS Policy Task Force, Strategic Relations Task Force, GRAR Board of Directors, REALTORS Community Crisis Response Fund Task Force. |
E-Mail Pam(616) 940-8226 |
Kelley Lash |
Director of FinanceResponsible for managing day-to-day activities related to financial operations, accounting, human resources, and shareholder records. Staff Liaison to: Finance Committee |
E-Mail Kelley(616) 940-8212 |
Sue Jenkins |
Executive Assistant & Professional Standards SpecialistAdministrative support to the CEO, Sr. Vice President, and GRAR and MLS Boards of Directors. Also responsible for Professional Standards administration. Staff Liaison to: Appellate Committee, Grievance Committee, Professional Standards Committee. |
E-Mail Sue(616) 940-8214 |
McKenna Osborn |
Director of Events & Multi-MediaResponsible for professional programming and events (educational and otherwise) within GRAR’s operations; plans, schedules, coordinates and markets events; maintains a social media strategy; designs and develops multimedia presentations for GRAR website; and responsible for sales of advertising space on the public website. Staff Liaison to: Educational Programming Task Force, REBar Task Force and Young Professionals Network. |
E-Mail McKenna(616) 940-8236 |
Sheila Courter |
Financial Services SpecialistProvides support to Director of Finance; accounts receivable administration, including monthly MLS statements and membership dues billings. | E-Mail Sheila(616) 940-8209 |
Cheryl Krause |
Member Database SpecialistResponsible for maintenance of membership database including new member applications and orientation, transfers, terminations, address changes, etc. | E-Mail Cheryl(616) 940-8218 |
Macy Durry |
REALTOR® Products SpecialistOversees REALTOR® Store operations and products; provides SUPRA support (electronic lockboxes, keys, and accessories); administers room rentals; meetings coordinator; room layout/set-up. | Email REALTOR Store(616) 940-8225 |